SAE Media Group's 8th Annual Smart Water Systems conference returns to London in April 2019

Now that the water companies’ business plans have been submitted and OFWAT have entered the next critical phase of their price review process - scrutinising each and every plan in detail to ensure they are robust enough to deliver a high quality, affordable and resilient service to customers in the years 2020-2025 and beyond.
SAE Media Group’s 8th annual Smart Water Systems conference will highlight the methods the water companies are using to ensure the goals and targets that have been set are reached and exceeded. Focussing on how new technologies, IOT and Artificial Intelligence can help to produce and analyse real-time data to ensure more efficient leakage detection and management; leading to better customer engagement and subsequently decreased customers water usage.
Case Studies from Water Company in the UK, Europe and Middle East - that are already advancing with smart network technologies and strategies - will discuss the critical need for accurate, clear and manageable forecasting for consumption of water. Looking at new technologies and innovations that show best solutions for monitoring and metering; understanding of customer expectations, data-collection tools and handling of 'big' data.
An update on the smart water meter roll outs that have been happening across the UK and parts of Europe will be a special focus exploring in detail the challenges and new developments of this implementation - such as increasing water demand, meter reading challenges and customer focused approaches.

Gather first hand insight into what OFWAT thought of the water companies Business Plans and what is needed moving forward to reach their goals/targets.
Learn how data can help water companies persuade customers to use less water
Water2020 update and future developments needed in the water industry.
Discover how Data Analytics can lead to more efficient leakage detection and management
Updates on smart meter programmes and Results of Smart Meter Trials – showing the challenges facing water utilities after the smart meter roll out, as well as the lessons learned
Explore whether IOT, AI and Automated Water Management can improve customer engagement and make networks more efficient
Find out what was learnt from the adverse weather conditions of 2018 and how we can ensure water supply is not affected by future disparities
Develop an improved understanding on the benefits of Integration of big data between companies
Discover new technologies and networks that could change the future of the smart water industry
Learn the hidden value of information that can be extracted from smart meters and what to do with this new data
Find out the best solutions to customer related issues such as customer engagement and customer-focused approaches

ACCIONA AGUA, S.A.U.; Acrobat Carbon Services; Advizzo; Anglian Water Service Limited; Anglian Water Services; Artesia Consulting; AYSA; Bentley Systems International Limited; Bluefield Research; BlueTech Research; CMI Balteau; De Watergroep; DecisionLab; Diehl Metering; Dwr Cymru Welsh Water; Echologics BV; EDMI; Elster; FORCE Technology; Gemserv; Global Water Intelligence; Gutermann Limited; Irish Water; Jersey Water; Kamstrup A/S; Mott MacDonald; Northumbrian Water; Northumbrian Water Group; Ofwat; OS; PennWell International Water Group / WWi magazine ; Quensus; Rotork; Royal Haskoningdhv; Sensus; Sensus UK; Severn Trent Water Ltd; south east water; South East Water Ltd.; South Staffs Water; South West Water; Southern Water; Sutton & East Surrey Water Plc; Thames Water; Thames Water Utilities Ltd; The Behavioural Insights Team; The Water Report; United Utilities Group PLC; United Utilities Plc; VCS Denmark; Veolia; Vitens; Water Research Centre Limited ; Waterbriefing; Water-link; WaterSmart Software; Welsh Water; Wheatley Associates Ltd; Xylem;

Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Jeremy Heath

Jeremy Heath, Innovation Manager, Sutton & East Surrey Water Plc
View Bio

9:10 2019 Price Review – Towards Delivery

David Black

David Black, Senior Director of Water 2020, Ofwat
View Bio

- Innovation and resilience
- What can we learn from business plans?
- Challenges and opportunities

9:40 Scotland the Hydro Nation – “Maximising the value you can gain from Scotland’s water resources in economic, social and environmental terms

Barry Greig

Barry Greig, Senior Policy Adviser, Scottish Government
View Bio

• Understanding the value of the Water Sector: developing economic and non-economic value
• Regulation, Governance and Innovation for a thriving, sustainable sector
• Collaboration and Partnership Opportunities

10:10 Are you as smart as consumers would like?

Mike  Keil

Mike Keil, Head of Policy & Research, Consumer Council for Water
View Bio

• Performance suggests the water sector isn’t as smart as it should be
• Consumers trust that the sector thinks smart and innovates
• Internal end-to-end process matter to consumers (they just don’t want to know about them)
• Excellent delivery and the “right first time” mentality can influence customers’ views of fairness and value for money. 

10:40 Morning Coffee

11:10 Innovation in smart water network technology

Anne Lorrigan

Anne Lorrigan, Product Manager, Kamstrup
View Bio

Developments in smart water network technology that:   
• Help minimise non-revenue water
• Enable identification of network leakage
• Foster water use efficiency
• Make smart metering more accessible

11:40 Benefits of using IOT and innovative networks to improve efficiency.

Jamie Jones

Jamie Jones, Distribution Project Manager, Portsmouth Water
View Bio

• What is IoT?
• What is Event Management?
• Current limitations to Event Management
• The role of IoT in improving Event Management
• What does the future hold for the Water Industry?

12:10 Networking Lunch

13:10 Smart Water Solution

Simon Earl

Simon Earl, Operations Director, South East Water
View Bio

• Finding a solution that enables SEW to visualise, analyse, monitor, predict and improve the real-time performance of its water network—i.e bringing the network to life.
• Integrating relevant internal and external data sources into one platform by also combining new sensors and AMI meters - enabling users to correlate and analyse this data while providing different views and capabilities suited tospecific job roles and customer needs.
• Converting digital data into meaningful information that is universally accessible to those who need it, integrated to enable an endless capability to analyse and correlate, and structured in a way that it is intuitively easy to tap to derive insights. 

13:40 Project Barnacle – a smart solution for monitoring the water supply in customers’ homes

• How we co-created a unique design proposition
• From problem to solution in 5 days
• Proving the concept – building Barnacle
• Data integration & intelligence
• Use cases & benefits
• Lessons learned & next steps

Eddie  Wrigley

Eddie Wrigley, Innovation Facilitator, Northumbrian Water Group
View Bio

Graham Hainsworth

Graham Hainsworth, Director Consulting Water Sector, CGI UK
View Bio

14:20 The art of the possible in SMART water networks

Mike Strahand

Mike Strahand, Managing Director Europe, Analytical Technology Inc
View Bio

• Does UK water plc. want SMART networks?
• IF we do, what qualities do they need to have?
• What might a SMART water network look like?
• How do we start on the journey?

14:50 Discolouration Prediction; A Case Study of Data Governance and Data Science at DCWW

• Discuss how DCWW implemented a Data Governance strategy to support improved Data Science solutions
• Provide an example of how we have utilised machine learning methods to develop a predictive model for discolouration risk
• How the outputs of the model have been productionised into an interactive tool that our operational colleagues can use to support decision making

Justin Doran

Justin Doran, Data Governance Manager, DWR Cymru Welsh Water
View Bio

Isaac Bowen

Isaac Bowen, Principle Statistician, DWR Cymru Welsh Water
View Bio

15:20 Afternoon Tea

15:50 Smart Data – reducing demand and 2018 climate events

• Findings from UK’s largest smart water meter rollout and data
• Water data from the Beast from the East and record hot-dry summer
• Maximising the benefits of smart water data through water efficiency and customer engagement

Andrew Tucker

Andrew Tucker, Water Efficiency Manager, Thames Water
View Bio

Tom Allen

Tom Allen, Data and Insight Manager, Thames Water Utilities Ltd

16:20 Why single innovation is not enough?

Ignas Vosylius

Ignas Vosylius, CEO, Axioma Metering, UAB
View Bio

- What technologies are just a buzz-word and which are the future (or even present)
- How different innovations can create higher synergy
- What are the main stoppers of real technological transformation in water industry
- Early adopters – winners or losers

16:50 The SMART business case for Proof of Concept to Business As Usual

Adam Smith

Adam Smith, Innovation Programme Manager, Yorkshire Water
View Bio

• The vision for Intervention Enabling Networks at Yorkshire Water
• The benefit assessment framework strategy
• Requirement of business structure to support SMART
• Future maturation of SMART capability

17:20 Chairman’s Closing Remarks and Close of Day One

Jeremy Heath

Jeremy Heath, Innovation Manager, Sutton & East Surrey Water Plc
View Bio

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Jeremy Heath

Jeremy Heath, Innovation Manager, Sutton & East Surrey Water Plc
View Bio

9:10 Vitens Utility: Our Data Based Learning Curve.

Mario Maessen

Mario Maessen, Senior data Scientist, Vitens

• Data Science and Analytics
• Formal assessment of our smart grid
• Cooperation with European Utilities
• Updates on smart meter programmes - Results of Smart Meter Trials

9:50 Update on the smart metering project and solutions to tackling leakage loss.

• Water Scarcity in Flanders
• Smart Metering pilot project: status
• Smart Metering project: further steps and cooperation in Flanders
• Data analytics for leakage reduction

Bert De Winter

Bert De Winter, Chief Innovation Officer, De Watergroep
View Bio

Filip Vancoillie

Filip Vancoillie, Manager Assets Water Distribution, De Watergroep
View Bio

10:20 Morning Coffee

10:50 Urban Water Cycle Management – A technological approach

Frederico  Vieira Martins Fernandes

Frederico Vieira Martins Fernandes, President, Aguas do Portos
View Bio

• Reducing water losses with the help of technology
• Smart metering automated processes in Porto
• H2Porto – a technological platform that integrates all the data in one common interface
• Digital transformation in water companies – Águas do Porto strategy

11:20 The Smart Water Revolution

Sylvia Varga

Sylvia Varga, Head of UK and Ireland Operations, Diehl Metering
View Bio

  • Technology – current landscape for Smart Water
  • Why do we want IoT?
  • Concepts – is it the end of dumb meters?
  • Future proofing and business models

12:00 Networking Lunch

13:00 Using technology to help meet the leakage challenge.

Sean McCarthy

Sean McCarthy, Head of Leakage and Optimisation, Anglian Water
View Bio

• Over view of AW, The leakage challenge
• AWs shop window (Enabling collaboration)
• Sensors, how they will help reduce leakage.
• Hydrophone technology, Advantages, and challenges!

13:40 What technologies are available to enable water companies to reach the PR19 requirement of 15% reduction in water leakage?

• What current technology do you think offers the most promise in helping Companies achieve their leakage reduction, and why?
• Do you think Companies will just do “a lot more of the same” or will they have to fundamentally change how they operate, and in what ways?
• Where do you expect leakage innovation to originate from and why – Water Companies, Supply Chain, Academia, Open innovation?
• Which areas of leakage reduction are well supported/poorly supported by innovation– Prevention, Awareness, Location, Repair?
• What developing technologies do you think offers the most promise in helping Companies achieve their leakage reduction, and why?

Jeremy Heath

Jeremy Heath, Innovation Manager, Sutton & East Surrey Water Plc
View Bio

Sean McCarthy

Sean McCarthy, Head of Leakage and Optimisation, Anglian Water
View Bio

Jamie Jones

Jamie Jones, Distribution Project Manager, Portsmouth Water
View Bio

Filip Vancoillie

Filip Vancoillie, Manager Assets Water Distribution, De Watergroep
View Bio

14:20 Intelligent Analytics solutions across the Water Cycle

Michael Allen

Michael Allen, Executive Director - Embedded Systems, Sensus
View Bio

Smart water analytics solutions can provide measureable benefit to water utilities across the water cycle. We will give examples from drinking and waste water systems:
In drinking water systems, to help reduce NRW and improve asset repair/replacement strategies by making use of a variety of disparate data sources including smart meter data
In waste water systems, to help optimise network operation and system response to extreme weather events.

14:50 Afternoon Tea

15:20 Technology improvement drive of TW Smart Metering Programme - A case for Multi-technology Platform for Water Smart Metering

David Nwankwo

David Nwankwo , Smart Metering Technical Lead, Thames Water
View Bio

• Proprietary solutions Vs Open standard solutions
• Base-lining emerging LPWA technologies against current solution
• Allaying the fears of Utilities: No singular technology holds the key
• Multi-technology platform - Key to smart networks

15:50 Innovation in Water Management: Providing intelligent decision support based on real-time data driven optimisation applications

Cecilia Wennberg

Cecilia Wennberg, Vice President Urban Water, DHI Water Environments UK Ltd
View Bio

• Digitalisation of Urban Water Management
• Innovation in smart water technologies
• Automation through integration of real and virtual water systems
• Real time data driven applications across the urban water system

16:20 How to maximise the efficiency of assets across the network to provide the best service to customers in preparation for AMP7”

Frank  Van Der Kleij

Frank Van Der Kleij, Head of Asset Risk and Planning, Bristol Water plc
View Bio

• Need to create a more efficient and stable operation to proactively inform customers about changes in the delivered water quality
• Review of attempts to create real-time simulations of complete treatment plants
• A new modelling approach linking hydraulic simulations using EPANET with chemical calculations using PHREEQC

16:50 Delivering Target 100 in partnership with others

Ben Earl

Ben Earl, Water Efficiency Manager, Southern Water
View Bio

• The 4 pillars of water efficiency
• Using ‘carrots’ rather than ‘sticks’
• Sensible smart metering deployment
• Bespoke water efficiency advice & support
• Smart data deployment

17:20 Chairman’s Closing Remarks and Close of Day Two

Jeremy Heath

Jeremy Heath, Innovation Manager, Sutton & East Surrey Water Plc
View Bio


Sponsors and Exhibitors

Official Media Partner

Supporting Media Partners

Smart Water Systems 2019 Attendee List


Smart Water Press Release


2018 Attendee Lists


Sponsors and Exhibitors


Sponsors and Exhibitors

Aclara, now part of the Hubbell Power Systems family of brands, is a world-class supplier of smart infrastructure solutions (SIS) and services to more than 800 water, gas, and electric utilities globally. Aclara SIS offerings include smart meters and other field devices, advanced metering infrastructure, software, and services that enable utilities to predict and respond to conditions, leverage their distribution networks effectively, and engage with their customers


Sponsors and Exhibitors

ATi UK is a leading provider and manufacturer of engineered, analytical sensor monitoring solutions to the water and gas industry. We are trusted to deliver outstanding results in the most demanding of applications. Through our industry-leading range of network monitors and water quality products, we can provide an intelligent and sustainable ‘Source to Tap’ journey, delivering monitoring for the whole water cycle process, as part of your future strategic plans.

Working alongside acoustic and transient systems, our MetriNet smart water quality solution is a vital tool in helping detect and prioritise even the smallest leaks, enabling pro-active network management and providing you with cost-effective solutions for a smarter future.

Axioma Metering

Sponsors and Exhibitors

Axioma Metering develops and manufactures ultrasonic water, heat metering and data management devices. The company is among the leaders of ultrasound technology in the Baltic States. Ultrasonic water and heat meters are being produced since 1992. As ultrasonic system developers we consistently invest in scientific research in this field and ensure that the meters we produce are advanced, precise and accurate.

The meters we develop and manufacture are designed to monitor industrial, commercial and residential buildings. Devices can be connected to our or partner energy management systems, they can be configured and adapted according to the client's needs.

We produce heat and water metering devices with AXIOMA brand, as well as with individual customer brands (OEM).

Quality commitment, flexibility and agility, value for price and AMR technology is the core of our company.


Sponsors and Exhibitors

Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. CGI is a pioneer of innovative technology in the utilities sector with approximately 6,000 consultants worldwide. We help water and waste water companies across the globe to transform their businesses and operations, drive cost efficiencies and improve their customer service.


Sponsors and Exhibitors

DHI is the expert in water environments. Providing smarter data, integrated software and considered solutions, DHI blends real-world project experience with dedicated research and development to make our knowledge accessible through our operational services and unique MIKE software. We ensure innovative approaches are suitably applied and, most importantly, add value to client decisions.

Diehl Metering

Sponsors and Exhibitors

Diehl Metering is one of the world's largest specialist metering and data solutions providers, manufacturing across Europe. We provide smart metering solutions to utilities companies through the intelligent networking of various metering devices into larger data platforms. These solutions offer transparency for utilities and enables considerably increased efficiency in reading, billing and service processes. Our customers are also able to benefit from real-time effects such as early recognition of leaks and the optimisation of distribution networks through intelligent information and real time data. Diehl Metering supports utilities in the UK and across the globe, developing smart meter and IZAR data and software solutions along with providing end-to-end support, backed up by our dedicated UK technical team. With Diehl Metering you are already perfectly equipped for smart metering as an important component of smart city concepts. Thanks to more than 20 years of experience with the company’s own radio technology, Diehl Metering has at its disposal excellent expertise in communications within the IoT (Internet of Things). Moreover, security of our customer data has the highest priority.


Sponsors and Exhibitors

Janz – Contagem e Gestão de Fluídos SA. We are since 1915 dedicated to the development of solutions for the water management market. With our headquarters placed in Lisbon we manufacture and distribute water meters, smart metering systems and precision parts worldwide. With a total infrastructure of 11,000 m2 and a century-old experience we are today a state-of-the-art company in IoT metering technologies, volumetric and velocity meters exporting more than 70% of our production. JANZ is always committed to the quality and longevity of our products offering all our know-how and dedication to our clients projects.


Sponsors and Exhibitors

Based on our +25 years’ of experience in the water industry, we provide utilities around the world with state-of-the-art ultrasonic water meters, high-performing remote reading solutions, advanced monitoring of pressure and leakages as well as intelligent data analytics. We deliver solutions in all shapes and sizes. From individual meters and remote reading systems to fully automated service solutions. Despite every project being unique, the starting point is always the same. You, the customer.


Sponsors and Exhibitors

Sensus helps water utilities to reach further through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with our customers to anticipate and respond to evolving business needs with innovation in communications technologies, advanced metrology, sensors, data analytics and services. With its acquisition of Sensus in November 2016, plus subsequent market leading technology acquisitions, Xylem has brought best-in-class technology solutions together, to create a full end-to-end offering to the global water market delivering an unmatched combination of technology and services. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise.

Media Partners

British Water

Official Media Partner

British Water is an association which has a wide and varied membership covering all sectors of the water industry. From consultants, legal and financial partnerships, manufacturers of equipment and multi-disciplinary contractors to SMEs and independent consultants. We work to bring a coherent approach to delivering in partnership with the water companies, the best for the British water industry. We try to ensure each member company has access to services that will enhance their development potential and provide an added value factor to the way they do business. www.britishwater.co.uk

Future Water Association

Official Media Partner

Future Water Association is a modern, innovative and dynamic organisation that inspires, supports and leads the water supply chain: informing the sector about opportunities, the regulators about challenges and Government about policy direction; innovating through Water Dragons and delivering the ‘Innovating the Future’ roadmap; influencing and inspiring the supply chain to develop innovative solutions and new ways of thinking to shape the future of the water sector

Global Water Intelligence

Official Media Partner

Global Water Intelligence (GWI) publishes newsletters, reports, and market intelligence platforms providing analysis and strategic data on the international water market. Its flagship publication, the monthly Global Water Intelligence Magazine, has established itself as the market-leading publication for developers, suppliers, financiers, governments, utilities and municipalities seeking information and analysis on water projects with an element of private sector participation. If you want to find out more about GWI products visit www.globalwaterintel.com/products-and-services. You can sign-up for free access to GWI articles, take a free trial of Water Desalination Report, or schedule your demo of our GWI WaterData or DesalData intelligence platforms.

The Water Network

Official Media Partner

The Water Network by AquaSPE AG is the largest online knowledge-sharing platform and business exchange for global water professionals, with members from 195 countries representing over 10,000 companies. Highlights: - Solving the world's water crisis one question and answer at a time - Knowledge exchange for the world's leading water professionals - Online portal for high impact projects - Business exchange for water industry suppliers

Media Partners

Bluefield Research

Supporting Media Partners

Bluefield Research is an independent insight firm focused exclusively on water markets. We support companies across the water value chain with authoritative, actionable water market intelligence. Executives rely on our water experts to validate their assumptions, address critical questions, and strengthen strategic planning processes. Learn more at www.bluefieldresearch.com.

Water Briefing

Supporting Media Partners

WaterBriefing is the UK’s leading online daily dedicated news, analysis and intelligence service for business professionals in the water sector covering both UK and international issues. Their combination of insight and analysis of news, legislation and policy developments has made it a widely-read, influential and well-respected source of information. The Waterbriefing readership includes clients, contractors, water companies, the investment community, MPs, regulators and Parliamentary Committees. They feature: • Industry news – the top international, national and regional stories • Company news - contract wins, clients, upcoming tenders and business opportunities • Existing and upcoming legislation and policy updates - key drivers behind many of the sector’s investment decisions

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United Kingdom

Holiday Inn Kensington Forum

Holiday Inn Kensington Forum is perfectly situated in one of London’s most luxurious and beautiful areas within South Kensington. 

The hotel is just 2 minutes walk from Gloucester Road tube station for convenient travel to Hyde Park, London Eye, Tower Bridge plus more of London’s top attractions. There are also easy and direct links to some major transport hubs including Victoria, Kings Cross St Pancras, Paddington and Heathrow. 

This distinctive hotel in south London has so much to offer to make all guests really feel at home. The latest Holiday Inn relaunch is not just about the new look and feel for the hotel but to offer guests more benefits during their stay including a pillow menu for extra comfort during their sleep and a curved shower rail for more spacious feel. 

In addition to our 906 rooms, all business guests can take advantage of our meeting and conference facilities including High Speed Internet Access and unlimited Starbucks coffee at The Academy. Our hotel’s professional event planners are on board to help take the hard work and stress away from planning your next event. 

So whether you in London on business or pleasure, make the Holiday Inn London Kensington Forum your first choice of hotel and book your accommodation for our lowest internet rate guarantee. 



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CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

As a formal provider of CPD certified activities, SAE Media Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

CPD Certificates

We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@saemediagroup.com

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