Home
Benelux Cards
4 December - 5 December 2002
Benelux Cards

The card markets in the Benelux countries (Netherlands, Belgium and Luxembourg) are some of the most mature markets in the world. The Belgium Market has one of the most advanced electronic payment systems in the world. The Netherlands also has an established market that is growing at a rapidly increasing rate.

As the market for debit cards begins to become saturated this conference will address where the card market in benelux countries will go next in order for it not to stagnate.

This conference will address all aspects of the card market and it will asssess, EMV, changes in the debit and credit card markets, and how smart card technology is being developed across the Belelux markets and how the ATM'S and electronic payments markets are increasing.

Key issues to be discussed at the conference

Domestic Payment Schemes

Attitudes to Credit

Payment Systems

Transaction Processing

Mobile Commerce

EMV Implementation - Preparing for 2005

Regulation and Infrastructure

Cross Border Payment Systems

Credit Card Churn and reducing it

EFTPOS

ATMs market

Debit cards

Private Label cards in Benelux Market

Exploiting the potential to increase card use in the Benelux countries

Segmentation of the market - targeting consumer groups

Comments from Previous SAE Media Group finance Conferences “Excellent quality of speakers, content and information on the market”

P McCormack, Sales Manager, Trintech

“Done very professionally” Eva Karnikova, Managing Director, Diners Club International

“Very good conference, very timely and relevant” Kerstie Cooper, Marketing Manager, UK Sport

“Good content, good speakers” Lisa Browne, Sponsorship Manager, Bank of Ireland

Previous Attendee's of SAE Media Group Finance Conferences;

Europay International, Nordea, Paysys, Visa, Proton World, Mastercard, Schlumberger Efunds Int'l, Intellect International, austriacard, YKB, ACI Worldwide Bank Ekspres

Conference agenda

clock

8:30

Registration & Coffee

clock

9:00

Introduction and welcome from Executive Briefing leader

  • EMV fundamentals
  • clock

    9:30

    EMV concepts and objectives

  • What covers EMV
  • What brings EMV
  • Examples
  • clock

    10:40

    Morning Coffee

    clock

    11:00

    Functional covering

  • Cards and terminals
  • Description of an EMV transaction
  • clock

    12:40

    Lunch

    clock

    14:00

    Migration strategy and impacts

  • Selection of an EMV card application
  • Transitional phase
  • Impacts on issuer systems
  • Impacts on acquirer systems
  • clock

    14:20

    Afternoon Tea

    clock

    15:40

    Success – Key Factors

  • Migration implementation
  • Strategic decisions
  • Conclusion
  • clock

    17:00

    Discussion and questions – review of the session

    clock

    17:30

    Close of Executive Briefing

    clock

    8:30

    Registration & Coffee

    clock

    9:00

    Chairman's Opening Remarks

    Richard Rolfe

    Richard Rolfe, Editor, European Card Review

    clock

    9:40

    BENELUX MARKET

    Marc Dutrieux

    Marc Dutrieux, Vice President Benelux, Mastercard Europe

  • Developing credit cards in a debit card market
  • How much impact will technology have?
  • An assessment of future trends
  • What will be the future shape of the card market?
  • clock

    9:40

    PAYMENT CARDS

    David G W Birch

    David G W Birch, Director, Consult Hyperion

  • What technological changes are likely to impact the mass market over the next two or three years?
  • Why is contactless technology gaining momentum around the world?
  • Can multi-application technology make an impact in the EMV transition period?
  • Will the cards being issued by the mobile operators and transit companies really compete with the cards being issued by banks?
  • How will the card's value chain-react to technological change?
  • clock

    10:20

    TRANSACTION PROCESSING

    Diederik Bruggink

    Diederik Bruggink, Head Card Competence, Global Financial Services, Cap Gemini Ernst & Young

  • An overview of the card processing market
  • Developments of card processing services - technological advancements
  • What’s happening at point of sale?
  • Implications for the future
  • clock

    11:00

    Morning Coffee

    clock

    11:20

    PRIVATE LABEL CARDS

    Samzun Oliver

    Samzun Oliver, Marketing Director, FIDEXIS

  • Increasing the loyalty of customers
  • Retaining customer base
  • Reducing the churn
  • Promotional opportunities
  • Co-branding v PLC
  • Loyalty cards and PLC – merging?
  • clock

    12:00

    EMV Migration

    Alec Nacamuli

    Alec Nacamuli, Global Payments Systems Executive, IBM

  • An overview
  • Benefits to customer and merchants
  • Security issues
  • Initial acceptability and global potential
  • Effects on ATMs and existing hardware
  • Success stories
  • clock

    12:40

    Lunch

    clock

    14:00

    EMV IMPLEMENTATION

    Philippe Bellens

    Philippe Bellens, Chief Technology Officer, Banksys

  • Overview of company
  • Demonstration of support for EMV standards
  • The replacement of the magnetic strip
  • Benefits of adoption
  • Expanding possibilities
  • clock

    14:40

    MULTIPLE APPLICATION SMART CARD PROGRAMS

    Nigel Cullum

    Nigel Cullum, Sales Manager – Smart Cards, Samsung SDS Europe

  • Background to multi-application cards - mistakes and lessons learnt
  • Current trends world-wide and how they impact the West European Market
  • Barriers and challenges to implementation of a multi-application programme
  • When EMV infrastructure hits critical mass - who will be ready to exploit the opportunity?
  • clock

    15:20

    Afternoon Tea

    clock

    15:40

    TOWARDS A EUROPEAN INTEROPERABLE SMART CARD PLATFORM

    Lutz Martiny

    Lutz Martiny, Chairman, eEurope Smart Cards

  • Where do we come from?
  • The use of smart cards in Europe: what are the technical issues?
  • The use of smart cards in Europe: what are the business issues?
  • The world does not end in Europe: the global interoperability framework
  • What is in the future?
  • clock

    16:20

    Chairman’s Closing Remarks and Close of Day One

    clock

    8:30

    Re-registration & Coffee

    clock

    9:00

    Chairman's Opening Remarks

    Steve Warner

    Steve Warner, Director of Marketing, Europe, ATM Market Place

  • Steve works for Networld Alliance the premier publishers of daily up-to-the-minute information for the ATM and kiosk worlds. Acting as the Director of Marketing - Europe he has forged strong links with the European sides of the business and is often in conversation and discussion about the impact of Europe's changing card markets on the kiosk and ATM business.
  • clock

    9:10

    REGULATION IN THE CARD MARKET

    Seymour Fortescue

    Seymour Fortescue, Chief Executive, Banking Code Standards Board

  • Self regulation v statutory regulation
  • What aspects of credit cards need regulation?
  • Creating transparency in a complex market place
  • Handling complaints
  • Avoiding over-indebtedness by cardholders
  • How should customers in financial difficulty be treated?
  • clock

    9:40

    CROSS BORDER TANGLE

    Peter Jones

    Peter Jones, Director, Payment Systems Europe

  • Why conflict has arisen
  • The search for low cost processing solutions
  • Analysis of traditional processing options
  • Analysis of possible new solutions
  • What Europe's banks have to do to succeed
  • clock

    10:20

    CASH IS STILL KING IN THE WORLD OF CARDS AND E-BANKING

    Gunnar Enroth

    Gunnar Enroth, Strategic Development Director, BANQIT (Sweden)

  • Cash volume is still growing - will the Euro accelerate the growth?
  • Cash handling costs must be reduced!
  • Cards - the traditional major option to cut the cost!
  • Can consumers trust the cards, when fraud is rising to the sky?
  • New technology - an option for efficient cash handling!
  • Is it time to move cash handling to infrastructure?
  • clock

    11:00

    Morning Coffee

    clock

    11:20

    CASE STUDY – MOBILE COMMERCE

  • The concept - explained
  • Application domain – the benefits
  • How will it relate in the business case?
  • The future for technology and mobile commerce
  • The Mobistar prospective
    • Collaboration between Telco & bank sector
    • Secured mobile payments - the current situation
    • Lessons learnt from the pilot
    • Plans for the future in mobile commerce
  • Bernhard Vandealande

    Bernhard Vandealande, E & M Commerce Project Manager, Banksys

    Erik Cuvelier

    Erik Cuvelier, Head of Product Management and Development, Mobistar

    clock

    12:00

    ATMS

    Adele Sohier-Clarke

    Adele Sohier-Clarke, Product Manager, ATMs, ABN-AMRO

  • History of ATMs
  • Current viewpoint
  • How will the Internet’s rise and dominance impact ATMs
  • Effects of EMV on the future
  • The future. Is it still a growth market?
  • clock

    12:40

    Lunch

    clock

    14:00

    CREDIT CARD CHURN

    Paul Gribbon

    Paul Gribbon, Solutions Consultant, Logica CMG

  • Current competitive climate
  • The increase in competition for the future
  • The need to differentiate
  • Customer loyalty
  • Customisation and personalisation
  • Beyond loyalty
  • clock

    14:40

    MAXIMISING MARKET SHARE

    Taner Ayhan

    Taner Ayhan, Executive Vice President of Alternative Delivery Channels and Retail Operations, Disbank

  • Market overview
  • Name of the game: to survive
  • New players – identified
  • New opportunities and strategies for the future
  • clock

    15:20

    Afternoon Tea

    clock

    15:40

    MARKETING AND SEGMENTATION IN THE CARD MARKET

    Luc Robijns

    Luc Robijns, Marketing Director, LUON

  • Internet marketing basics
  • Reaching profitable market segments
  • Effective marketing strategies to attract and retain customers
  • Staying ahead of competition
  • clock

    16:20

    Chairman's Closing Remarks and Close of Conference

    Workshops

    EMV The Way Forward

    EMV The Way Forward

    Royal Windsor Hotel
    3 December 2002
    Brussels, Belgium

    Royal Windsor Hotel

    5 Rue Duguessey
    Brussels 1000
    Belgium

    Royal Windsor Hotel

    HOTEL BOOKING FORM

    Title

    SubTitle
    speaker image

    Content


    Title


    Description

    Download

    Title


    Description

    Download

    Title


    Description


    Download


    WHAT IS CPD?

    CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

    ‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

    CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

    Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

    CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.

    CPD AND PROFESSIONAL INSTITUTES

    There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

    For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

    CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.

    TYPICAL CPD SCHEMES AND RECORDING OF CPD (CPD points and hours)

    Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

    ‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

    ‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

    The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

    As a formal provider of CPD certified activities, SAE Media Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.

    GLOBAL CPD

    Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

    CPD Certificates

    We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@saemediagroup.com

    Event Title

    Headline

    Text
    Read More

    I would like to speak at an event

    I would like to attend an event

    Group Booking

    Please complete the below form and a member of SAE Media Group’s booking team will be in contact within 24 hours

    I would like to sponsor/exhibit at an event

    SIGN UP OR LOGIN

    Sign up
    Forgotten Password?

    Contact SAE Media Group

    UK Office
    Opening Hours: 9.00 - 17.30 (local time)
    SAE Media Group , Ground Floor, India House, 45 Curlew Street, London, SE1 2ND, United Kingdom
    Tel: +44 (0) 20 7827 6000 Fax: +44 (0) 20 7827 6001
    Website: http://www.smgconferences.com Email: events@saemediagroup.com
    Registered in England - SMi Group Ltd trading as SAE Media Group




    Forgotten Password

    Please enter the email address you registered with. We will email you a new password.

    Thank you for visiting our event

    If you would like to receive further information about our events, please fill out the information below.

    By ticking above you are consenting to receive information by email from SAE Media Group.
    Full details of our privacy policy can be found here https://www.smgconferences.com/privacy-legals/privacy-policy/.
    Should you wish to update your contact preferences at any time you can contact us at data.privacy@smgconferences.com.
    Should you wish to be removed from any future mailing lists please click on the following link http://www.smgconferences.com/opt-out

    Fill in your details to download the brochure

    By submitting this form you agree to our privacy policy and consent to receiving communications, you may opt out at any time.

    Join the loitering munitions community

    Keep up to date with industry news, insights, and community updates FREE and direct to your inbox every month!
    You can unsubscribe at any time. For full details see our Privacy Policy